Frequently Asked Questions

Billing and Fees

The cost of each session may vary depending on the practitioner and type of treatment. For specific pricing information, please give us a call. 


We do direct billing to most of the insurance companies for chiropractic, acupuncture and massage therapy. All of our practitioners are regulated health care providers and in good standing to practice their respective disciplines in Ontario.

No, we do not require a referral in order to receive treatment by any of our practitioners. However, your insurance company might require a referral from a medical doctor for reimbursement of payment for acupuncture or massage therapy services. Please contact your insurance company to confirm the details of your plan.

Yes, we provide direct billing services for MVA and WSIB claims. Please contact us directly for a list of documentations to bring in for your initial visit.

We require a 24-hour notice all for cancellations or rescheduling, otherwise the full appointment fee will be charged. This is so that we have enough time to fill your appointment time with someone else who may be in need of that time.


On your first visit, you will be asked to complete a few intake forms. It will take 5-10 minutes to complete, so it is a good idea to arrive early. Once you are ready, you will be assessed and treated by our practitioners.

Chiropractic adjustments are generally considered safe when performed by a licensed and qualified healthcare professional. However, as with any medical treatment, there are potential risks and side effects that should be considered. Most patients experience immediate relief following an adjustment, while some may experience mild soreness, stiffness or discomfort in the treated area, which typically resolve within a few days.

Acupuncture generally is not painful; some sensations may range from a heavy, achy and tingly at the site of the needles. When provided by a registered professional, acupuncture is considered safe.

The number of sessions needed can vary depending on the individual and the specific condition being treated. After a thorough assessment with your health practitioner, he/she will provide guidance on the recommended number of sessions and how often you should receive treatment.

In most cases, you can continue your regular activities while receiving treatment. However, our healthcare provider may recommend modifications or restrictions to your activity level if necessary to ensure the best outcomes.

book an appointment today